bd89's Privacy Policy — Your Information Is Safe With Us

1 Introduction & Scope

bd89 operates a safe and transparent online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains how bd89 collects, stores, processes, and protects your personal information when you use our website (https://bd89.fit) and related services ("Platform").

This Policy applies to every person who visits or uses the bd89 Platform — both registered members and guests. By using the Platform, you are considered to have accepted the terms of this Policy.

Our Platform uses SSL encryption technology, which keeps all communication between you and our servers secure. We believe in fair play — your information belongs to you, and we use it only for the purpose of providing our services.

2 Information Collection

bd89 collects information in two main ways: information you provide directly, and information collected automatically through your use of the Platform.

2.1 Information You Provide Directly

During account registration or while using our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information — such as your bKash, Nagad, Rocket, or Upay account number, or details required for bank transfers
• Identity verification documents (national ID or passport details, where applicable)
• Any information provided when contacting customer support

2.2 Automatically Collected Information

When you visit the bd89 Platform, certain information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Session duration and pages visited
• Referral source (which page you came from)
• Game play history and transaction logs

3 Use of Information

bd89 uses collected information only for legitimate and transparent purposes. No information is sold or used for unauthorised purposes.

We use your information for the following reasons:

• Account Management: To create, verify, and keep your account secure
• Financial Transactions: To ensure deposits, withdrawals, and bonus processing are completed correctly
• Customer Support: To respond to your questions and resolve issues — via live chat and email
• Age & Identity Verification: To ensure that only users aged 21 or above can use the Platform
• Fraud Prevention: To detect and stop unusual activity on accounts
• Platform Improvement: To analyse user experience and improve our services
• Responsible Gaming: To monitor playing patterns and reduce the risk of excessive play
• Legal Compliance: To fulfil applicable legal or regulatory obligations

We will not use your information for marketing or promotional communications without your prior consent. If you have consented to receiving messages about our offers, you can withdraw that consent at any time from your account settings.

4 Data Storage & Security

bd89 applies industry-standard technical and administrative measures to protect your information. The key components of our data security framework are described below:

4.1 Technical Safeguards

• SSL/TLS encryption is used for all data transmission
• Passwords are stored using industry-standard hashing algorithms
• Two-factor authentication is in place for accessing sensitive information
• Regular security testing and system audits are conducted
• Firewalls and intrusion detection systems are active

4.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, financial transaction records and identity verification documents may be retained for a specified period in accordance with applicable legal obligations.

Once the required retention period ends, your personal information is securely deleted or anonymised.

5 Sharing Information with Third Parties

bd89 does not sell your personal information to any third party. However, information may be shared in certain limited circumstances:

5.1 Service Provider Partners

To operate the Platform, we use certain trusted third-party services — such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), hosting, and cloud services. These partners receive only the minimum information necessary to provide their specific service and are contractually bound to meet our privacy standards.

5.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, or Ezugi may process limited session data for technical reasons related to game operation. This information is not used for any marketing purpose.

5.3 Legal Obligations

In response to a court order, government directive, or valid legal process, we may be required to provide relevant information to the appropriate authorities.

5.4 Business Transfers

If there is any change in the ownership or operations of bd89, your information may be transferred to the new ownership. In such cases, the terms of this Policy will continue to apply and you will be notified in advance.

6 Cookies & Tracking

Cookies and similar technologies are used on the bd89 Platform to improve your experience and maintain service quality.

6.1 Types of Cookies

• Essential Cookies: For storing login status and session information — the Platform cannot function properly without these
• Performance Cookies: For analysing page load speed and technical issues
• Preference Cookies: For remembering language and display preferences

6.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling all cookies may prevent some Platform features from working.

7 User Rights

bd89 places the highest importance on your rights over your personal information. You have the following rights:

• Right to Access: You can find out what information we hold about you. Upon request, we will provide a copy of the verifiable information.
• Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your personal information be deleted, though complete deletion may not be possible where legal obligations apply.
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Right to Data Portability: You can request a structured, machine-readable copy of your information.

To exercise any of the above rights, email [email protected]. We will process your request within a reasonable time. Some information may be required for identity verification.

8 Protection of Minors

bd89 is for users aged 21 and above only. We do not knowingly collect information from minors.

An age verification process is followed at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using bd89, please notify us at [email protected].

9 Policy Changes

bd89 reserves the right to update this Privacy Policy as needed. The following process will be followed when changes are made:

• The date of the latest update will be noted on this page
• For significant changes, registered users will be notified by email in advance
• For notable changes, a notice will be displayed on the Platform

Continued use of the Platform after changes are published will be considered acceptance of the updated Policy. If you do not agree with any change, you should stop using the Platform and, if necessary, request that your account be closed.

10 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact bd89 in the following ways:

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali and English through the Platform

We treat your requests with the highest priority and aim to respond within a reasonable time. Protecting your information is our priority, and bd89 is committed to always being a safe and reliable Platform for you.